News & blog

Glad to see you here!
Please note that our blogs, when written in Finnish, are often translated into English by a robot. We are sorry for any inconvenience. The future is already here – but the robots still have a few miles to go to catch up.  

Asiakaskokemukseen sitouttaminen
Customer experience

How to involve everyone in developing customer experience?

Haluatko rakentaa ylivertaisen asiakaskokemuksen? Aloita omista työntekijöistäsi. Asiakaskokemuksella menestyjiä yhdistää asiakaskokemuksen kehittämiseen vahvasti sitoutunut henkilöstö. Tämä taas onnistuu vain osallistamalla koko organisaatio alusta asti mukaan.

READ
18.2.2021
Case

Alva: CX Futurizer in constant use

"Absolutely recommend!"
This is how the customer experience manager of Alva, Kaisa Lepistö, summarizes her experiences with the CX Futurizer. With the help of the toolbox, Kaisa develops the B2B and B2C customer experiences at Alva.

READ
8.2.2021
Kategoriat

Future & strategy

Customer experience

Future shapers