News & blog

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Please note that our blogs, when written in Finnish, are often translated into English by a robot. We are sorry for any inconvenience. The future is already here – but the robots still have a few miles to go to catch up.  

How to measure Customer Experience
Customer experience

How to measure customer experience

How to measure customer experience success? What other metrics are there besides NPS? In her blog, Valo’s Tuija Wikström gives tips on how to find the relevant KPIs to measure customer experience.

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Socio-culture & Strategy

Sosiokulttuurinen strategia- ja näkemystoimisto Valo Future on erikoistunut kunnianhimoisen ihmis- ja tulevaisuuslähtöisen menestyksen tukemiseen.

Strategia, ihmis-& tulevaisuuslähtöisyys Tiitta Vaulos, +358 50 5727859

Strategia, brändi, osallistaminen
Kirsi Saloranta, +358 40 512 3286

etunimi.sukunimi(at)valofuture.fi