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Basic
CX Toolboxpro
CX Toolbox & Training
Are you ready to order? Please send me your contact and invoicing information and we will ship you your own Toolbox asap.
Email: info@valofuture.fi
Tuija Wikström
Customer Success Lead
+358 40 838 2220
BASIC - ALL IN ONE BOX
CX Futurizer Toolbox
A comprehensive customer experience developer's toolkit: Lessons from hundreds of sources and success cases condensed into an easy-to-use and gamified format. Clear instructions to inspire and challenge in everyday urgent needs, lead impressive workshops and inspire everyone to participate.
TOOLBOX CONTENTS
- 72-page visual manual: Easy instructions for the tools and inspiring gamified workshops
Insight- and inspiration cards to challenge and inspire
- Futurizer-cards: The rising expectations of the customers and how to respond to them, 13 cards x 3
- Most common gain points as cards, 46 cards
- Most common pain points as cards, 46 cards
- Empty cards for own pain and gain points
- Checklists for internal action, 4 (A5) cards
Customer insight, technology, culture, metrics
Tools for designing and planning
- Copyable canvas (2 sets) for gathering customer insight
- Copyable working versions (A3) for mapping workshops
- Customer experience map posters in two different sizes (126x89 cm and 106x50 cm)
Poster includes kanban for action points - All tools needes
Sticky notes for ideas and action, stickers for prioritizing and status
480 € +alv
Postage costs are charged separately.
More information:For the ordering organization's own internal use only. Copyable canvas maps are also available online. As a customer, you have the right to order extra poster maps at a separate price of €30-50/piece, maps tailored to the company's visuals at a separate price.
PRO - LEARN TIPS AND TRICKS
CX Futurizer Toolbox
+ Train the trainer -session
In addition to the comprehensive customer experience developer's toolkit, you get training and tips to improve your customer experience and to facilitate inspiring workshops. Choose this option when you want to ensure your customer experience genuinely improves.
TOOLBOX
- Contents, see above
TRAIN THE TRAINER -SESSION, 2 h
- Online training for you or your team
- Learn more about the tools
- Facilitate effective workshops - tips and hints
- Email support from the coach for 3 months
950 € +alv
Postage costs are charged separately.
More information:For the organization's own internal use only. As a customer, you have the right to order extra poster maps at a price of 50 € per piece. Branded maps at a separate price.
CREATIVITY IS INTELLIGENCE HAVING FUN - ALBERT EINSTEIN
VALO FUTURE OY BULEVARDI 21, 00180 HELSINKI, FINLAND
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