News & blog

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Please note that our blogs, when written in Finnish, are often translated into English by a robot. We are sorry for any inconvenience. The future is already here – but the robots still have a few miles to go to catch up.  


How to thrive in a VUCA world

How to respond to a changing world and build a successful tomorrow? The solution is not to gather more information, reports and data. But then what? The path to my own learning starts with a big failure.

How to measure Customer Experience
Customer experience

How to measure customer experience

How to measure customer experience success? What other metrics are there besides NPS? In her blog, Valo’s Tuija Wikström gives tips on how to find the relevant KPIs to measure customer experience.

Maailman muutos Valo Future

What is the success of tomorrow?

The changes in the operating environment is something that we hear about a lot. Tiitta Vaulos tells what are the actual signals of change and how to become a winner of tomorrow.