Sosiokulttuurinen ymmärrys & strategia

CLEAR
VISION & STRATEGY

SUCCESSFULL
SERVICES FOR TOMORROW 

WINNING 
CUSTOMER EXPERIENCE

ALLURING
EMPLOYEE EXPERIENCE

We help you design tomorrow's successful services, create a winning customer experience, and build a future-proof strategy.

 

Today, businesses and society face numerous novel challenges and opportunities. And as the world changes, so do the pathways to sustainable success. Tulevaisuudenkestävyys syntyy rohkeasta tulevaisuuskuvasta, tinkimättömästä ihmis- ja asiakaslähtöisyydestä sekä omien vahvuuksien kukoistamisesta. 

Tulevaisuustieto | Tekoäly | Vaikuttava dialogi

Valo’s Future Lab constantly scans for signals of change, studies behavioral change, and spots new opportunities. Our extensive data bank forms a solid foundation for everything we do.

Kun ajat muuttuvat, myös työkalujen tulee muuttua. Hyödynnämme projekteissa tekoälypohjaisia ja osallistavia menetelmiä.  Olemme erikoistuneet vaikuttavaan dialogiin asiakkaiden ja sidosryhmien kanssa. Valon kehittämä Futurizer® tarjoaa myös tietopohjaisia ja pelillisiä työpajoja asiakas- ja tulevaisuuslähtöisyyden edistämiseen.

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As the world changes, the tools must change as well

NEW CUSTOMER EXPERIENCE TOOLBOX "Five stars, absolutely!"

Futurizer is a unique approach to designing a bright vision, tomorrow's services, or a winning customer experience. It integrates human/customer insight, signals of change, and captures both the organization's wisdom and potential. 

2030 FUTURIZER

Create a bold vision for the future

How will our operating environment change by 2030? 
What should we do to stay one step ahead of change? 

Solid platform for a future-proof vision and tomorrow´s services. As a foundation, a comprehensive view of the changing world. Designing and prototyping our own future map.

CX FUTURIZER

Design a winning customer experience

How can we exceed our customers’ expectations? 
How does a CX vision come alive in our actions ?

Platform for a winning customer experience. Based on best cases, comprehensive insight and an inspiring view of customers' growing expectations
Designing our own CX vision map.

Customer experience
Tuija Wikström

Teosto: The customer experience is made together

How to inspire all staff to deliver the best possible customer experience? Read how we helped Teosto do this and how Miia Engberg, Customer Experience Manager, comments on the workshops.

Success will never be a big step in the future, success is a small step taken just now - jonathan mårtenson

VALO FUTURE OY BULEVARDI 21, 00180 HELSINKI, FINLAND
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